Digital Signage Security with MagicINFO

Businesses incorporate digital signage into their marketing strategies at a higher rate than ever before. Hence, it is also vital to think about digital signage security measures. Organizations must evaluate the risks of using digital signage and how to prevent hackers from taking advantage of their networks. 

All of this can be a little overwhelming at first, which is why we have prepared our guide. Reading this article will help you learn about the main factors you must consider when looking for secure digital signage solutions.

Digital signage solutions security factors to consider

Choosing the safest digital signage solution can be a lengthy process because it involves many different factors and things that businesses must consider in advance to make a decision. That on its own is a huge topic, but we won’t be able to cover it in this piece. Instead, we will focus solely on the main digital signage security factors, which are listed below for your convenience: 

• ISO certification
• User accessibility
• Data storage and encryption
• Service level agreement (SLA) terms
• Internal IT team vs external support

We recommend you start by checking for ISO certification, a seal of approval from a third-party testing company, and one of the highest international standards developed for security. So, you can be certain that your digital signage network will be safer if you opt for an ISO-certified solution, like MagicINFO.

Another important thing to consider is user accessibility. You want to ensure that only authorized personnel has access to your secure environment and content. In addition to that, many digital signage solutions offer different user roles which restrict their powers within the system so an extra level of security. 

Data storage and encryption are very important factors that businesses using digital signage must consider. You must take proper measures to store data in a secure manner and to encrypt data transfers to protect it from authorized users. 

Service level agreements (SLAs) are a great way to ensure that your digital signage solution provider will have your back if any issues arise. These documents outline exactly what kind of specialized support your business is entitled to and how quickly you can expect the issue to be addressed. 

Last but certainly not least, we encourage you to think about the option of hiring IT expert(s) internally or externally to take care of the maintenance of your digital signage network. Consider the expense costs of having someone in-house and the risks of outsourcing the responsibility to external vendors.

MagicINFO - A secure digital signage solution

Now that you know what to look for when security is a top priority in deciding on digital signage solutions, it is time to see how MagicINFO scores. This Samsung digital signage solution can make your business safer by removing potential risks and offering enhanced security. 

We know that because MagicINFO holds ISO27001 and ISO27701 certifications, which means it complies with the latest and strictest international standards for information protection. Hence, MagicINFO is one of the safest digital solutions on the market today. That also covers the data storage and encryption factor.

Furthermore, businesses can take advantage of user role management features. To make your digital signage environment more secure, you can grant specific roles to different types of users. For example, your IT team could have full access to the system, whereas your creative team could only access the content creation and scheduling features.

Our Service level agreement (SLA) offers 2nd-line support to our customers. So, our clients can take advantage of proactive monitoring servers, bug fixing, database management, customer evaluation, and more. If you are interested in managing your network, we recommend you read our blog post about monitoring your digital signage system. 

Finally, internal versus external IT maintenance and support. With MagicINFO, you can choose between both options. If you already have a team on board, we can train them to use the MagicINFO software so that they can take care of things. If you are a small business that cannot afford in-house IT specialist(s), we can do that for you. Businesses can also take care of our free educational resources like our knowledge base, blog, and webinars.

The importance of password policy

Your digital signage network could be safer from illegal access and protect you from hacking when using strong passwords. Additionally, you can also set Single sign-on (SSO) to protect your MagicINFO environment. SSO is an authentication scheme that allows a user to log in with one ID to several software systems. Another pro tip to increase the security of your digital signage network is to use additional password settings and Two-Factor Authentication (2FA), which is getting more crucial for enterprises nowadays.

MagicINFO installation requirements 

To work with MagicINFO, your digital signage network must cover the basic installation requirements. Ensure that your hardware is compatible with the Samsung software. In addition, you want to make sure that your devices’ operating system can run MagicINFO. Your digital signage network must comply with the MagicINFO installation requirements in order to run smoothly. 

Additionally, you should think about what you build your digital signage system on because this could affect the security of your network. For example, if you choose MagicINFO on-premise, you must adhere to the system requirements and think about backups, data movement within the network, data storage, and accessibility. On top of that, you are responsible for updating your firmware and software version. 

We recommend that you stay on top of things to reduce security risks. Of course, the above is also valid when you use MagicINFO Cloud. One of the main things with the cloud option is to know where the data is stored. When we talk about data security and MagicINFO, you must know that all data traffic is SSL-certified. Furthermore, your data is stored in European data centers for all our MagicINFO Cloud, which comes with additional perks.

MagicINFO on-premise versus cloud for security 

In this section, we will help you decide if on-premise or cloud is the better option for your digital signage goals. MagicINFO Cloud is an excellent fit for any organization that does not have an internal IT specialist(s) for one reason or another. This solution will allow businesses to focus on content creation and scheduling, and the technical part will be left to our MagicINFO experts. 

Another reason why organizations switch to cloud solutions is that it is much easier to deploy. With MagicINFO Cloud, your entire digital signage network up and running in just a few hours. It goes without saying that this option offers strong data security as well as flexibility. Plus, it offers additional security options such as IP and whitelisting.

If you already have in-house IT personnel or the ability to invest in one, then on-premise might be a good fit for your company. Companies that opt for MagicINFO on-premise solutions take additional responsibility for maintaining and monitoring their own digital signage network.

As a result, fewer people have access to the MagicINFO environment, which could make it a more secure option out of the two. But this comes with the cost of having to train personnel who is on the payroll. Plus, your team will be responsible for managing the entire network. Of course, we can assist when asked, but we won’t be performing regular monitoring as we do with MagicINFO Cloud.

Long story short, there isn’t a one-size-fits-all digital signage solution for digital signage security. As a business, you must determine which option suits your needs the most. If we have to summarize it, MagicINFO Cloud requires less monitoring from the customer. Whereas MagicINFO On-premise is a costlier option over time that could provide an extra layer of security.

Information security refers to the process of preventing unwanted access to or use of information, particularly when that information is stored in or communicated by a computer system. Regardless of the size of your firm, it is crucial to configure security settings to safeguard your data. In our experience, it is best to think about the different levels of protection for your MagicINFO account. For your convenience, we have prepared a list:

• Network level
• Server/software level
• User level
• Hardware level

MagicINFO security settings on a network level 

It is best to start with securing your internet connection. Make sure it is stable and reliable, so you may want to consider cable internet instead of WiFi, which often fluctuates. Whichever option you choose for your signage network, you can configure additional security settings and then move to the network settings.

Using a Virtual Private Network (VPN) is another way to protect your MagicINFO environment on a network level. This can be applied to digital signage displays as well as computers for an additional layer of security. In addition to all this, you can use blacklists to ban specific users from your network or whitelists to grant access to certain devices. Utilizing blacklists and whitelists for your MagicINFO environment is a good idea to restrict access only to authorized individuals. 

MagicINFO security settings on a server/software level

We advise you to continue with the MagicINFO security settings on a server and software level. On that note, it is important to obtain an SSL certificate and include it in your network. An SSL certificate helps shape the user's perception of security when using MagicINFO. They can see that they are where they should be. In other words, having an SSL certificate will give the user more credibility.

MagicINFO security settings on a user level

You can assign specific responsibilities to different MagicINFO users. For example, you can have users who can only upload content items to the environment. You can also create users who are limited to uploading data to the MagicINFO account. On top of that, the Samsung MagicINFO security settings on a user level allow you to have users who can edit content and decide whether to show it on the displays. Here’s what a typical MagicINFO user hierarchy looks like:

As you can see from the image above, there are three tiers that you can set up in MagicINFO. Let’s start from the bottom; the organization/device group level consists of user types responsible for content management and creation. The second tier is the organization level which includes the user manager and administrator. The top level is the system administrator with access to the entire MagicINFO environment. 

The organization feature in MagicINFO can also be used to create a separate group for each department in your company. For instance, there could be one for Marketing and another for Design. If that sounds like something that might be of interest to you, we encourage you to sit down and determine the roles and access for your organization.

MagicINFO security settings on a hardware level

You can also configure the Samsung MagicINFO security settings to take things a step further. For instance, you can utilize the DNS settings to limit the user options at the screen level. You may add network certificates that give users an additional layer of security while connecting to a particular network. See how to configure device security settings in the video below:

We encourage you to read our blog post about the hardware settings that are good to know. Some of those include auto power, network standby, and clear storage–those can help you secure your MagicINFO environment.

In this piece, we have provided you with a step-by-step guide on how to make your digital signage environment more secure. Before you do that, it is important to ensure that your digital signage provider is reliable and trustworthy. Look into their credentials–is the software ISO-certified? Do they offer fair SLAs? Also, check what are the additional security features within the software. It is also good to know the data storage and encryption processes. 

MagicINFO Cloud and On-premise are both excellent options for businesses that are interested in having a secure digital signage network. In addition to all the perks that you can enjoy with this software, you can also take advantage of extra security features. For your convenience, we have prepared a MagicINFO security checklist:

• Make use of a password manager app
• Create a long password
• Set up OTP/ 2FA
• Change the default password after a fresh installation
• Make use of SSL when installation is reachable over the internet
• Set up a password policy
• Make use of an Authentication server
• Create and use different user roles
• Set up content approval
• Set security rules on-screen level

Hopefully, our guide to creating a safe and secure digital signage environment has provided you with all the information you need to do so. If you already have a MagicINFO account and want to ensure that you are getting the most out of your experience, we advise you to get a MagicINFO Checkup done by one of our experts.